How many startups Uplevel adapts to the economic crisis that changes the way its customers work.
The Seattle-based company emerged from stealth mode earlier this year and introduced its software tools that measure developer productivity and happiness. For example, the platform can show whether engineers are stuck in too many meetings, assigned too many tasks at the same time, or don't have enough focus time.
With the shift from home to work as a result of the global pandemic, the dynamics of how engineers do their jobs and how they are managed has changed. Uplevel noted that, compared to the traditional in-office environment, employees worked too much, felt isolated, and were unable to complete tasks.
"In the office, engineering teams were concerned about physical interruptions and face-to-face meetings that forced them to change context to keep up," said Joe Levy, co-founder and CEO, in a statement. “Due to the increasing digital interruptions in work and the physical distraction from home, the teams are changing context more than ever. As a result, many people are "always on" and always respond to messages. This is a simple solution since your office is right next to the bedroom. "
In response, Uplevel released new tools for managers this week:
– "Always On" that measures hours in messaging apps like Teams or Slack or the number of meetings and pull requests for a particular technician. The idea is to assess whether workers are having trouble separating from work.
– Isolation Identification, which measures participation in virtual work and social meetings to help employees maintain collaboration and connection with their team.
– "Throughput" that measures metrics such as mean review time and Jira cycle time so managers can see changes in labor productivity.
Advantages and disadvantages of remote working
The coronavirus pandemic quickly turned a somewhat theoretical debate about the pros and cons of working from home into a global, real-world experiment. Now that communities across the country are reopening, employers are weighing what they have learned against the cost of returning to the office.
In the technology industry in particular, many teams have proven to be more productive when working remotely. Employees can work on problems that occur at home in real time and have more flexibility in activities such as exercise or eating. They also don't waste time commuting to the office through traffic.
However, the compromises for these advantages remain an open question. Microsoft CEO Satya Nadella said last month The New York Times, "(W) What I miss is when you go into a physical meeting, talk to the person next to you, and you can connect with them two minutes before and after."
Nadella also warned of the consequences of permanent acceptance of telework: “What does burnout look like? What does mental health look like? What is this connectivity and community building like? One of the things I feel is, hey, maybe we are burning part of the social capital that we built up in this phase where we all work remotely. What is the measure of this? "
Uplevel was spun off from the Madrona Venture Labs startup studio in Seattle. The company was founded by an organizational psychologist and a group of technical executives with shared Microsoft DNA. Last January, $ 7.5 million in seed capital was raised in which Norwest Venture Partners, Madrona Venture Group and Voyager Capital participated.